Recently Microsoft asked Jeff to write about the principles and values behind the Agile Manifesto, and how they can be translated into real action.
Here's the section on Individuals and Interactions:
|Signers of the Agile Manifesto|
- respect for the worth of every person
- truth in every communication
- transparency of all data, actions, and decisions
- trust that each person will support the team
- commitment to the team and to the team’s goals
Moving toward these types of behavior is more difficult than it might appear. Most teams avoid truth, transparency, and trust because of cultural norms or past negative experiences from conflict that was generated by honest communications. To combat these tendencies, leadership and team members must facilitate positive conflict. Doing so not only helps create productive behavior but also has several other benefits:
- Process improvement depends on the team to generate a list of impediments or problems in the organization, to face them squarely, and then to systematically eliminate them in priority order.
- Innovation occurs only with the free interchange of conflicting ideas, a phenomenon that was studied and documented by Takeuchi and Nonaka, the godfathers of Scrum.
- Aligning the team toward a common goal requires the team to surface and resolve conflicting agendas.
- Commitment to work together happens only when people agree on common goals and then struggle to improve both personally and as a team.
You can go to Microsoft's site to read the whole thing.