|photo by Eoin Gardiner (cc)|
- They set meaningful and challenging, but achievable, goals to help focus the teams’ effort on activities that create the most business value.
- They work with teams to identify and eliminate impediments that are beyond the team’s ability to remove directly.
- They establish and maintain a system of incentives that reward teams not individuals. If everyone focuses on teamwork rather than personal benefit, more work gets done faster and better…and that needs to be encouraged.